Some feedback from happy customers

Lots of hands thumbs up - happy clients

Ian V

“I have been working with Jan for a good while and have always enjoyed her manner and style; accommodating and supportive as well as being very knowledgeable in a variety of areas. I have learned a lot about myself and how to handle the challenges I faced with confidence and assurance thanks to the support she has enabled me to achieve.”


“I have been consulting Jan for a couple of years. She has guided me through some overwhelming family issues with understanding and patience. I cannot speak too highly of her professionalism and at the same time has a great sense of humour to lighten the load. Thank you Jan and not forgetting Woody – the sweetest of gentle dogs.”


“I wholeheartedly recommend counselling with Jan. She has a warm and friendly disposition making it so easy to talk and ‘open up’ – something I think we often worry about not being able to do. She has the gift of finding and helping one concentrate on a positive that will come out of the negative situation one finds oneself in – thus instilling confidence and a ‘can do’ attitude. Last, but by no means least, (laughter being the best medicine), Jan has a wonderful sense of humour and laughter is an ingredient she brings often to conversations. One always leaves feeling more positive, lighter and brighter after speaking with her. I am so grateful she was recommended to me.”

Vanessa, Great Missenden

“Jan delivers a wealth of knowledge in a very pragmatic, sensitive and acutely aware way”

Penny, parent of 16 year old

“Jan was able to sense immediately how our teenager was feeling and respond appropriately. She showed such empathy and acceptance and, ultimately, made sure that our teenager felt comfortable enough to have a difficult but very honest conversation. She instilled hope into us all, helping us all navigate through the trauma. She is simply a wonderful and charismatic counsellor. Trustworthy, a confidence with no judgement. I honestly really think she has super powers when it comes to understanding, relating and bringing about effective change to the young adults of today… We feel so lucky to have her living in ‘Bucks’. Our teenager continues to fly thanks to Jan This is such a wonderful thing to see and could not have been possible without Jan. She has an amazing connection with young adults, a real gift!”

SR, Amersham

“Counselling is a way of getting help before you reach crisis point”

Ray, Hemel Hempstead

“Jan’s tough approach enabled me to dig deep and explore aspects I’d never considered before”

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Amanda Thomas, Team Manager, HAFAD

“Jan’s approach is direct and investigative. She demands answers and gets to the root of any issues so they can be worked on in broad daylight. All stones are turned over until the job is done. Jan is a skilled facilitator. Her style makes you sit up and listen”

Joanna, Amersham

“Jan spoke, where other counsellors had been silent”

Joanna Hill, The Bagnell Centre

“Jan had to overcome a number of challenges, including limited budget, complicated working rosters, inconsistent staff contracts, conflicting aspirations and my own unpredictable focus and availability. She is incredibly perceptive and deeply empathetic. She also has the assertiveness needed to coach us through the planning and delivery of substantial improvements to our management styles and processes. We are now a happier and more cohesive team with great potential for growth. Working with Jan has been a valuable learning experience and a great pleasure.”

Susan, parent of 14 year old

“With a teen daughter struggling with self-esteem and low mood, I googled teen counselling and found Jan. My daughter has always found it very hard to connect with people. Still, she quickly connected with Jan. Jan’s sharp, witty and authentic style resonated with my daughter, and she gradually felt she could be completely herself when talking to her. After a while, Jan gently suggested there may be something more than just teen angst happening with our daughter, and we decided to pursue an autism assessment, shortly after she was diagnosed with ASD. Jan has continued to support my daughter in dealing with the associated meltdowns, low mood and the usual things teen life throws at them. She has relentlessly adapted to my daughter’s needs, learning new ways of approaching her specific issues and going well above and beyond the call of duty at times. As an adult, if I could describe Jan’s style as a counsellor it would be unique, non-judgemental, genuine and proactive. From a teen’s perspective, my daughter once said, “Mum, I think Jan might have been quite rebellious at school”. Music to a teen’s ears and a fellow comrade! I would thoroughly recommend Jan.”

Rory, 19 year old

“Jan supported me during my gap year, when I was facing relationship and family issues. Her no-nonsense but sympathetic approach built a great deal of trust. Jan very quickly understood me and provided the tools and skills to turn what could have been a terrible year, into a great and manageable one. For that I am truly grateful.”

SV, Hazlemere

“Being able to laugh in the sessions helped me to relax and think more clearly”

Caroline, parent of 20 year old

“Jan has been invaluable to helping my son navigate his way through life as a teenager and school in the lead up to his A’levels and University. Her experience of working with young people enabled her to quickly engage him and work with him to manage issues and to develop strategies to help him through difficult times. She has made herself available to him at low points which has provided added reassurance to us.”

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Caroline Ward, IMG Sports and Entertainment

“Jan is honest and open. Her friendly, informal style is often very amusing. She brings life and understanding to the negative concept of ‘stress’ and we now all know how to handle the strains we feel and communicate effectively. The ability to see others not just as colleagues but also human beings has helped team working in a very powerful way”


“Childhood traumas left me with an abundance of mental health issues, which dramatically affected me at university. Jan was able to help me in a way no-one had before. She is straight to the point, but supportive and proactive. I’m now in the best mental place I’ve ever been in my life.”

Nia, 19 year old

“Jan has really helped me with my OCD! The two and a bit years I have worked with her has transformed my life massively and now I am enjoying a much happier and healthier life. She is a wonderful, professional person who makes you feel calm, safe and listened to immediately and her sessions are insightful and fun. Thank you for everything, Jan!”

Mel, Chesham

“Jan was thought-provoking and challenging, helping me to find my way”

MD, 16 year old

“Most people see therapy as an appointment that just becomes harder to attend. But Jan, she made it feel as if I were going to see that one friend who never fails to make me laugh. I felt like I was speaking to someone who truly cares about young people. Jan made me understand the feelings surrounding all the events that had unfolded. Her therapy made me more compassionate to myself. She became my encourager, my supporter, my guide and my challenger. She would see the roadblocks ahead and encourage me to climb over them or challenge me to push them out of the way. (She did also make me do homework 😁) Thank you, Jan!”